Get in Touch with the Retecon Group

Q: Can I source spare parts for legacy machine tools?

Yes. Our Spares, Tooling and Consumables (STC) department specializes in technical sourcing for both current production machinery and older, legacy models.

Whether you are looking to invest in a new high-precision CNC machining center, require urgent engineering maintenance, or need to source critical spare parts, the Retecon Group is ready to assist. By unifying the global technological expertise of Retecon and the high-performance Asian engineering of Puma Machine Tools, we provide a direct line to specialized machinery divisions across South Africa, allowing you to reach out to our centralized inquiry desk below or view our individual branch details to connect with a regional manager in your area.

Our National Engineering Network

To deliver rapid turnaround times and localized support, the Retecon Group operates fully equipped sales, showroom, and service facilities across major South African industrial sectors.

We provide engineering solutions across a national footprint:

Gauteng (Head Office & Specialized Showrooms)
KwaZulu-Natal (Durban Hub)
Eastern Cape (Gqeberha / Port Elizabeth Hub)
Western Cape (Cape Town Hub)

Regional Contact Details

Use the directory below to find our regional locations, contact numbers, and contact persons. Select either the Retecon or Puma Machine Tools tab on the left, then choose your province; Gauteng, KwaZulu-Natal, Eastern Cape, or Western Cape to reveal localized contact details, branch emails, and after-hours standby information.

Retecon Johannesburg

After-Hours Onsite Intervention

After-Hours Phone Support

Your Contact

Chris Kroeger
Group Managing Director

Your Contact

Francois Nel
Branch Manager

After-Hours Emergency Standby Support

We understand that production downtime is incredibly costly. Retecon Service provides an active, dedicated after-hours standby structure to keep your manufacturing facilities running smoothly outside normal working hours.

If your facility requires urgent technical assistance or emergency machine diagnostics, please refer to the specific After-Hours Standby Numbers listed under your nearest regional branch directory.

Send an Enquiry Directly to Our Teams

Please complete the form below. Your request will be instantly routed to the correct specialist department to ensure a rapid response.

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Frequently Asked Questions

How do I request a technical service or machine calibration?

You can log a request directly by filling out the online form below and selecting “Retecon Service” as your target division, or by phoning your nearest regional branch office. Please have your machine model and serial number ready to accelerate your booking.

Can I source spare parts for legacy machine tools?

Yes. Our Spares, Tooling and Consumables (STC) department specializes in technical sourcing for both current production machinery and older, legacy models.

Does the Retecon Group service all of Southern Africa?

Yes. While our primary brick-and-mortar branches are located in Gauteng, KwaZulu-Natal, the Eastern Cape, and the Western Cape, our field service technicians and sales engineers travel and support clients across the entirety of Southern Africa.